HOLIDAY SHIPPING INFORMATION
We are a small dedicated team who will do everything in our power to get your items to you as quickly as possible. Due to an influx of orders during the holiday season, please allow 7-12 business days, EXCLUDING THE WEEKENDS, to process and ship your order. If your order has still not moved after 12 days, please reach out to Customer Service, as there may be an issue. THIS DOES NOT INCLUDE THE ESTIMATED TIME NEEDED BY YOUR SELECTED COURIER TO GET YOUR PACKAGE TO YOU.
- DOMESTIC CUSTOMERS: If you want items by December 25th, we recommend ordering no later than December 11th to be in our processing window and the selected courier’s shipping window. We cannot guarantee Christmas delivery after this date.
- INTERNATIONAL CUSTOMERS: We recommend ordering no later than November 27th. We are not responsible for any delays due to your country’s customs process. Please check holiday shipping deadlines on your courier's website for more information on shipping times.
Due to increased theft of packages during the holiday season, we HIGHLY recommend using Route insurance on all orders. We are not responsible for uninsured packages once they leave our facility.
Standard shipping typically takes 5-7 business days. This does not include processing time. Regular processing for in-stock items takes 3-5 business days. During holidays it may take longer.
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached. To initiate a return, please contact our customer service team. Refunds will be processed to store credit within 5-10 business days of receiving the returned item.
Backlot and final sale items are not eligible for returns or exchanges.